Refund policy

We want you to love your Sports Monster SYNC. If it's not for you, you can return it within 14 days of delivery for a refund.

• The SYNC must be in like-new condition, with its original packaging and everything that came in the box.
• Email us at support@monster59.com before sending anything back, and we'll send return instructions.
• Return shipping is paid by the customer, and the original shipping charge isn't refunded.
• Once we receive and inspect the return, we'll refund the original payment method within 5 business days.

Defective or damaged units: if your SYNC arrives damaged or stops working, contact us. We cover the return shipping and will repair or replace it under our warranty. See the Support page for the warranty and a form to request service.